Appointments

Booking an appointment

Please call the surgery on 01638 662018 or use Ask My Gp


Nurses

Our nurses, Morven, Sharon and Jeanne, are qualified to see you for simple medical problems. Please ask reception if you feel your problem could be seen by one of our nurses.

Routine nurse appointments can be booked up to four weeks ahead.

If you are unable to attend an appointment, please ring and cancel it so that the appointment can be offered to someone else.
 


Home Visits

If you are too ill to get to the surgery, the doctor will see you at home. Please telephone before 10.00 am, whenever possible, so that the doctors can plan their rounds.


IN AN EMERGENCY

If you feel that you need immediate medical attention, telephone (01638) 662 018. The receptionist will put you through to the doctor, or call him on his bleep. Outside surgery hours, you will hear a recorded message telling you to ring the NHS 111 Service, telephone number 111. Calls made to this service are free of charge from both landlines and mobiles.


A trained operator will take your call and the message will be passed to the duty doctor who may then either give you medical advice over the phone; ask you to attend an emergency clinic (directions will be provided); or offer you a home visit, if appropriate


Text Service

You can now register to receive information by text message on your phone regarding appointments and health care. If you wish to register for this messaging service please ask at reception.


GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service.
The service is staffed by local Suffolk GPs and Nurse Practitioners Bury St Edmunds and Haverhill and is an NHS service delivered by the Suffolk GP Federation.
You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

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